

Billing has issues because they have been behind for years. You have to put a card on file to even check in and they charge your card without notice if you have a balance. They monitor your calls so they will know if you tell the patients the truth. They want us to lie to patients and tell them we accept their insurance when we are not contracted with them. Things change daily based on the amount of money they have coming in. If you are looking for something consistent this is NOT THE PLACE FOR YOU. They have lay offs every few months without notice they stopped covering insurance but have it listed they cover it NOT and they don’t match 401k. I would not recommend this company as they may seem all good and nice but they are heartless. They have all these FAKE mottos but don’t follow any of them. They expect you to fill all roles including front and back while working alone with just the provider. They change your schedule at the last minute asking you to drive to other clinics that may not be close because of staffing on their end. Unless your clinic is in a certain area! They don’t appreciate staff, you’re over worked, underpaid with no lunch break at times while they add extra patients to be seen then complain about meal penalties. They have their favorites and if you are not that you will be treated as such. The company has amazing staff but this new management is horrible. Disorganized! all in all i dont recommend this company
#Carbon health careers how to
tech minded without a clie how to run a medical practice well. So many steps when things can be made simpler. Dont even get me started on the micromanagement to meet certain scores. This place is a joke with the meaningless meetings of how they changed a process multiple times because they cant be consistent with anything staff all complains (MA, front desk, xray tech) not paid well and so theres a vibe of negativity always present that is suppressed by fakeness in clinic staff who are quick to turn on you to make themselve look good and get you in trouble.
#Carbon health careers plus
This company is the worst job I have ever had, all they care about is money and telling you to schedule followups so they can get more money and higher patient volume, Your expected to do multiple roles when they purposefully short staff clinic by - being the MA and taking vitals, drawing blood, and still doing your procedures plus charting they fired scribes for Carby system, still slowed down process of seeing patients, management is clueless about how clinics are really run. After a promising start, I would no longer recommend working here and I don't believe this company is any different or better than other primary care or urgent care facilities who offer the same access to healthcare. The best part of the job was the colleagues I worked with, who I genuinely believe care a great deal about helping patients. Carbon is a very unstable work environment with constantly changing workflows and policies and the management style has moved towards micromanagement with a strong focus on date/numbers, which I felt was not a very accurate way to measure quality patient care. I feel that the remaining staff have always tried their best to upkeep quality care for patients but the company makes it hard for staff to do so. Many managing figures were under-qualified in my opinion and made questionable decisions for the business. Benefits were cut, promotions paused, and employees were laid off without notice in several RIFs. Over time, through many changes that included layoffs, restructuring, changes in management, and new directions for the company, the focus on quality care decreased and shifted to a focus on maximizing profit.

Myself and team members were trusted to work autonomously. The pay was decent, training was thorough, and there was a lot of promise for growth within the company.


When I was hired for this role, I was excited to be joining what I believed was an innovative, growing organization that emphasized great patient care.
